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Business Process Outsourcing (BPO) When your business is running twenty-four seven to come up with innovative means to maximize its potential, outsourcing isn't just an option, it is a necessity. Today, efficient business process outsourcing has become the lever to unload your organization of resource-consuming procedures and controllable costs. All working towards allowing your organization a stronger focus on core business areas.
The BPO arm of Sohum 's came about as a pro-active endeavor to channelize our experience to enhance client performance above and beyond labour cost arbitrage. Merging IT and BPO gives us the ability to 'leapfrog' the competition to deliver maximum value to our clients. With a vision to be a Top 10 global technology service provider by 2010, BPO is a central pillar for realizing this goal.
Our pioneering vision in BPO can be seen from the fact that we were offering automated processing services to one of our first clients as early as the mid-2000. We seeded our proficiency even before the industry realized the potential. This strong footing, combined with a stream of strategic investments (Airline Financial Services, Phoenix Global Solutions, WTI & Comicrom) and organic growth, has been fortified to include specialized services for industry verticals and service horizontals. NorCalIT currently offers BPO services to number of strategic clients spread over US, Europe and Asia Pacific from delivery centers spread across the world.
Adding Value, Across Width and Length
Based on a simple principle - 'treat each client's needs as unique' and using our Value ExtractionTM approach, we provide you both voice and non-voice offerings across verticals and horizontals.
Some of our offerings across Industry Verticals include:
Some of our Horizontal Service offerings (these cut across all verticals) include:
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